Privacy Policy

Last updated: June 16, 2026

1. Who We Are

Pdflexa (pdflexa.com) is an online PDF tools service that lets you edit, convert, compress, sign, and manage PDF files directly in your browser. We are committed to protecting your privacy and handling your data responsibly.

If you have any questions about this Privacy Policy, please contact us at info@pdflexa.com.

2. Information We Collect

We collect the following types of information when you use Pdflexa:

2.1 Files You Upload

When you use our PDF tools, you upload files to our servers for processing. These files are used solely to provide the requested service (e.g., converting, compressing, or editing your document). Uploaded files are processed securely and deleted automatically from our servers within a short time after processing — typically within 1 hour, and never retained beyond 24 hours. We do not share, sell, or analyse the content of your uploaded files.

2.2 Usage Data

We automatically collect certain information about your visit, including:

IP address and approximate geographic location (country/region)
Browser type and version
Device type and operating system
Pages visited, tools used, and time spent on the site
Referring website or search query

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the site, remember your preferences, and serve advertising. See our Cookie Policy for full details.

2.4 Account and Payment Data

If you create a Pdflexa account or subscribe to a Pro or Business plan, we collect:

Name and email address
Subscription and billing history

Payment transactions are processed by Stripe. We do not store your full card number, CVC, or banking credentials on our servers. For details on how Stripe handles your payment data, please review Stripe's Privacy Policy.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Pdflexa service
Process your file conversions and other tool requests
Manage your account and subscription
Send transactional emails (e.g., receipts, password resets)
Detect and prevent fraud, abuse, and security threats
Analyse site usage to improve performance and user experience
Serve relevant advertising (see Section 5 below)
Comply with applicable legal obligations

4. Analytics

We use Google Analytics to understand how visitors interact with our site. Google Analytics collects data such as pages visited, session duration, and traffic sources using cookies. This data is aggregated and anonymised where possible. You can learn more about Google Analytics and how to opt out at tools.google.com/dlpage/gaoptout.

5. Advertising — Google AdSense

We partner with Google to display advertisements on our website. Google uses cookies to serve ads based on a user's prior visits to our site and other websites on the Internet.

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website and other websites.
Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to our site and/or other sites on the Internet.
You may opt out of personalised advertising by visiting Google Ads Settings.
You may also opt out of third-party vendor advertising cookies by visiting www.aboutads.info/choices.

Other third-party ad networks may also use cookies when serving ads on our site. We do not control those cookies; please refer to the relevant third party's privacy policy for more information.

6. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data on the following legal bases:

Contract performance — to provide the services you request (file processing, account management, billing)
Legitimate interests — to improve the service, prevent fraud, and analyse usage
Consent — for personalised advertising and non-essential cookies (you can withdraw consent at any time)
Legal obligation — where required by applicable law

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you
Rectification — request correction of inaccurate data
Erasure — request deletion of your personal data ("right to be forgotten")
Objection — object to processing based on legitimate interests or for direct marketing
Restriction — request that we restrict processing of your data
Portability — receive your data in a structured, machine-readable format
Withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@pdflexa.com.

California Residents (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request deletion, to opt out of the sale of personal information, and to non-discrimination for exercising your rights. We do not sell personal information. To make a request, contact us at info@pdflexa.com.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

Uploaded files — deleted automatically within 1 hour of processing (at most within 24 hours)
Account data — retained while your account is active and for a reasonable period afterward to handle disputes or legal obligations
Usage logs — retained in aggregated form for up to 24 months

9. Data Security

We implement industry-standard technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. These include encrypted connections (HTTPS/TLS), access controls, and secure file storage. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Pdflexa is not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us at info@pdflexa.com and we will delete it promptly.

11. International Data Transfers

We operate globally and may process your data in countries outside your own. Where data is transferred outside the EEA or UK, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your personal data in accordance with applicable law.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of Pdflexa after changes are posted constitutes your acceptance of the revised policy.

14. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

Pdflexa
Email: info@pdflexa.com
Website: https://pdflexa.com